The Coach/Mentor coordinates the proper jobs for Training Technicians based on their training path while ensuring that they perform repairs correctly and efficiently. While making sure our Service Department maintains a consistently high level of customer satisfaction by performing the following duties. Duties and Responsibilities Work with the Training Center along with

Answering incoming calls Assist with walk in retail customers and their purchases Look up and price estimates for both internal and external customers Handle and process all warranty requests for company Help with housekeeping throughout the parts department when needed, but specifically with the retail counter, will call, and front customer display areas. Shipping receiv

Perform, complete, and retain training opportunities Perform diagnostic on medium/heavy duty trucks Perform repairs on medium/heavy duty trucks Successfully relay findings of diagnostic or repairs and translate to digital notes Locate info on trucks using company supplied laptop and diagnostic equipment Skills and Qualifications Medium / heavy duty truck technician Basic

Perform, complete, and retain training opportunities Perform diagnostic on medium/heavy duty trucks Perform repairs on medium/heavy duty trucks Successfully relay findings of diagnostic or repairs and translate to digital notes Locate info on trucks using company supplied laptop and diagnostic equipment Skills and Qualifications Medium / heavy duty truck technician Basic

Perform, complete, and retain training opportunities Perform diagnostic on medium/heavy duty trucks Perform repairs on medium/heavy duty trucks Successfully relay findings of diagnostic or repairs and translate to digital notes Locate info on trucks using company supplied laptop and diagnostic equipment Skills and Qualifications Medium / heavy duty truck technician Basic

Perform, complete, and retain training opportunities Perform diagnostic on medium/heavy duty trucks Perform repairs on medium/heavy duty trucks Successfully relay findings of diagnostic or repairs and translate to digital notes Locate info on trucks using company supplied laptop and diagnostic equipment Skills and Qualifications Medium / heavy duty truck technician Basic

Perform, complete, and retain training opportunities Perform diagnostic on medium/heavy duty trucks Perform repairs on medium/heavy duty trucks Successfully relay findings of diagnostic or repairs and translate to digital notes Locate info on trucks using company supplied laptop and diagnostic equipment Skills and Qualifications Medium / heavy duty truck technician Basic

Perform, complete, and retain training opportunities Perform diagnostic on medium/heavy duty trucks Perform repairs on medium/heavy duty trucks Successfully relay findings of diagnostic or repairs and translate to digital notes Locate info on trucks using company supplied laptop and diagnostic equipment Skills and Qualifications Medium / heavy duty truck technician Basic

Perform, complete, and retain training opportunities Perform diagnostic on medium/heavy duty trucks Perform repairs on medium/heavy duty trucks Successfully relay findings of diagnostic or repairs and translate to digital notes Locate info on trucks using company supplied laptop and diagnostic equipment Skills and Qualifications Medium / heavy duty truck technician Basic

Perform, complete, and retain training opportunities Perform diagnostic on medium/heavy duty trucks Perform repairs on medium/heavy duty trucks Successfully relay findings of diagnostic or repairs and translate to digital notes Locate info on trucks using company supplied laptop and diagnostic equipment Skills and Qualifications Medium / heavy duty truck technician Basic

Perform, complete, and retain training opportunities Perform diagnostic on medium/heavy duty trucks Perform repairs on medium/heavy duty trucks Successfully relay findings of diagnostic or repairs and translate to digital notes Locate info on trucks using company supplied laptop and diagnostic equipment Skills and Qualifications Medium / heavy duty truck technician Basic

Perform, complete, and retain training opportunities Perform diagnostic on medium/heavy duty trucks Perform repairs on medium/heavy duty trucks Successfully relay findings of diagnostic or repairs and translate to digital notes Locate info on trucks using company supplied laptop and diagnostic equipment Skills and Qualifications Medium / heavy duty truck technician Basic

Perform, complete, and retain training opportunities Perform diagnostic on medium/heavy duty trucks Perform repairs on medium/heavy duty trucks Successfully relay findings of diagnostic or repairs and translate to digital notes Locate info on trucks using company supplied laptop and diagnostic equipment Skills and Qualifications Medium / heavy duty truck technician Basic

Perform, complete, and retain training opportunities Perform diagnostic on medium/heavy duty trucks Perform repairs on medium/heavy duty trucks Successfully relay findings of diagnostic or repairs and translate to digital notes Locate info on trucks using company supplied laptop and diagnostic equipment Skills and Qualifications Medium / heavy duty truck technician Basic

Perform, complete, and retain training opportunities Perform diagnostic on medium/heavy duty trucks Perform repairs on medium/heavy duty trucks Successfully relay findings of diagnostic or repairs and translate to digital notes Locate info on trucks using company supplied laptop and diagnostic equipment Skills and Qualifications Medium / heavy duty truck technician Basic